Client Bill of Rights

• To be dealt with in a courteous, respectful manner.
• To be free of mental, physical and financial abuse by the service provider.
• To have his/her dignity and privacy respected.
• To be respected for ethnic, spiritual, linguistic, familial and cultural factors.
• To participate and have choice within his/her own assessment, requirements, service plan, evaluations and revisions.
• To have the right to give or refuse consent to service.
• To be able to raise concerns about service, policies and decisions that affect his/her care without fear of reprisal.

To know his/her records are kept confidential in accordance with the law.